Last updated: January 2026
At Service Center Kanyakumari, we understand that plans can change. This Cancellation Policy details how you can cancel or reschedule your doorstep appliance repair booking.
You can cancel your doorstep repair request at no cost up to 1 hour before the scheduled time slot. No booking or cancellation charges will be incurred. To cancel, please call our support line at +91 88820 55269 or chat with our team on WhatsApp.
If you cancel the repair booking after the technician has been dispatched and is already en route or has arrived at your address, a nominal dispatch fee of ₹150 will be charged to cover travel costs.
You can reschedule your booking to any other day or time slot (subject to technician availability) without any additional fee. Please notify our service coordinator at least 1 hour in advance of the originally scheduled visit window.
On rare occasions, due to unforeseen circumstances (extreme weather, road closures, technician illness, or supply issues), we may have to cancel or reschedule your booking. In such situations, we will notify you immediately via call or message and coordinate the next available slot that suits your schedule.