Terms & Conditions

Last updated: January 2026

Welcome to Service Center Kanyakumari. By accessing our website or booking our doorstep repair services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Independent Repair Service Provider

We are a fully independent multi-brand home appliance repair service provider. We are not affiliated with, endorsed by, or authorized by any appliance manufacturers (such as LG, Samsung, IFB, Bosch, etc.). All repairs are executed by our independent technicians using high-quality compatible replacement parts.

2. Visiting and Inspection Charges

A standard visiting/inspection fee of ₹250 applies to all home visits. During the visit, our technician will diagnose the appliance and provide a repair estimate. If you agree to proceed with the suggested repair, these inspection charges are adjusted and waived in your final invoice.

3. Warranty on Repairs

  • Spare Parts: We offer a warranty of up to 90 days on replacement parts installed by our technicians (this excludes plastic parts, glass items, and external cabinets).
  • Labor Workmanship: We provide a 30-day warranty on our repair workmanship. If the identical fault occurs within 30 days of the repair date, we will address the issue at no additional labor cost.

4. Spares and Parts Replacement

We use high-grade compatible spares sourced from reliable OEM distributors. The old/replaced components are handed over to the client once the repair is finished. We do not take responsibility for pre-existing internal damages discovered during complex troubleshooting.

5. Payment Terms

All payments are due immediately upon the completion of the repair work. Payment can be made to the visiting technician via Cash, UPI, or Bank Transfer as coordinated. Workmanship warranty claims require the presentation of the valid invoice provided by our technician.

6. Limitation of Liability

Service Center Kanyakumari and its technicians are not liable for any secondary damages, system errors, or losses arising from appliance malfunction or during the handling/dismantling of old and corroded appliances. Customers are requested to supervise the repair process.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Tamil Nadu, India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Kanyakumari district.